Castle Craig Rated ‘Exceptional’ in Latest HIS Inspection

Castle Craig had an inspection from our regulators Healthcare Improvement Scotland (HIS) recently and today we have received the official report.  They found our infection prevention and control policies and procedures, were excellent and comprehensive. They commented on the thorough Covid-19 risk assessments which had been carried out and the effective processes we had in place […]

How are we performing? Recent patient satisfaction levels

We regularly run audits on patient satisfaction levels to make sure we are listening and responding to what our patients are saying. Recent surveys taken in July and September found the following: Our patients describe our staff as ‘very kind’, ‘supportive’, ‘diligent’, ‘fantastic’, ‘absolute treasures’, ‘rays of sunshine’ and ‘efficient’. Every category rated 100% Good, […]